FAQs
Got questions? No worries. We got you.
Let’s start with the difference between selling TO Amazon and selling ON Amazon.
When you sell TO Amazon, they handle your listing creation, sales, and advertising. They will NOT sign a MAP agreement, and will maintain the lowest price possible for your product. Remember, they care about the customer, not the brand.
When working with third party sellers like us, we manage your listing and advertising WITH YOU INVOLVED. We will honor your MAP agreement 100% of the time (since we signed it). Your brand’s goals are aligned with ours, and we work with YOUR interests in mind. Better yet, check out our Brand Partnership Program and make YOURSELF the 1st party seller!
Nothing. We do not charge for bringing you these added values. We simply align our performance goals with yours and purchase inventory directly at a profitable margin for everyone involved. In our Brand Partnership program, we charge a negotiated commission for managing your Amazon store. New to Amazon? We can do that too!
No. We purchase your products in bulk and send them to one of our nationwide partner facilities for additional prep. From there, it is sent to Amazon for fulfillment through the FBA (Prime) program.
Although we are an open and honest company with our brand partners, we have found that sometimes this is not always reciprocal. Because of this, our store name is different than our company name. We only share our store name with our brand partners.
Of course! Unlike with Amazon, or even with large mega-sellers, we are a small mom-and-pop company. When you call or email, you will speak directly with either Hilary or David. We are here for you!
All of them! When we partner with a brand, we handle:
- Listing optimization and creation
- Copywriting
- Photos (we have a photographer on staff)
- Keyword research
- Reviews
- Promotions
- Advertising campaign management
- Inventory management
- Customer email support
- Returns
In the Wholesale Partnership: No, we are not a brand manager in the traditional sense. We are a value added third party seller who cares about the brands we partner with and how they are represented on Amazon. If you want a more custom experience, we recommend our Brand Partnership service.
The Brand Partnership Program offers several solutions to specific problems that the wholesale partnership cannot address:
- A direct-to-consumer supply chain
- Avoids inventory leaks and counterfeiting
- Builds trust with consumers
- Increases sales
- Resolves MAP violations
- Values brick and mortar relationships
- A value added asset to your company
- Maintains full control and optimization of your Amazon presence
- Tells the story of the brand
- Simplifies logistics and efficiency
- Assists in future negotiations
- Provides sales data
- Increased profits
- Lowers costs throughout the supply chain
- Higher benefit from each conversion
- Access to all data, advertising, and reporting from Amazon
We are happy to explore either option to see which would be the best fit for you.
No. Unless you are in our Brand Partnership, working with Kahl & Main does not make us an exclusive seller. You maintain control over your choice of who to work with, including brick and mortar sellers who happen to sell online.
That said, we would LOVE to be your exclusive seller on Amazon if you choose. Exclusivity can offer additional benefits, including increased sales both online AND in brick and mortar.
From price dropping to outright copyright infringement, unauthorized sellers can wreak havoc on your brand. To solve this problem, we have partnered with a leading Amazon legal team who can help you through the process. Optionally, you can make Kahl & Main an exclusive partner for Amazon, which can bring significant additional value to your brand, including INCREASED sales.
Of course! Not every brand is ready to sell themselves. We can always change it up later. It truly is whatever works best for you!